HOME CHARGER
INSTALLATION GUIDE

If you are thinking about purchasing an Electric Vehicle, you can use this guide to ensure all necessary steps are fulfilled to safely install the most appropriate EV charger for your home.

    Consent:

    • You acknowledge and understand that by providing your name, email, phone number, and home address, you consent to sharing your details with General Motors, it’s affiliates, and it’s trusted partners for the purpose of facilitating your home charger installation and services. This information may also be used for safety and product research purposes, quality assurances, and to maintain GM customer relationships.


    Disclaimer: General Motors Company and its subsidiaries, affiliates, and representatives (“GM”) make no warranties, expressed or implied, regarding the performance, reliability, or fitness of EV Charger. EV Charger is not a product of GM, and the warranty or any related guarantees for EV Charger are the responsibility of the manufacturer and its authorized distributor. EV charger is subject to the warranties and/or guidelines provided by the manufacturers and/or its authorized distributors. In no event, shall GM be liable for any direct, indirect incidental or consequential damages and/or injuries arising out of the use or inability to use EV charger. EV charger is designed for its intended purpose as stated in the user manual / usage guideline, and it’s the responsibility of the End-User to ensure proper use and follow all instruction and guideline provided by Al Ghandi Auto. In the event of any defect or service-related issues with EV Charger, the End-User may contact the Powertech Electrical Trading LLC.





    TYPE OF HOME CHARGERS

    There are 3 types of home chargers available to use, which vary based on their power and the amount of electricity they consume.

    LEVEL 1

    Standard 3-pin electricity outlet, suitable for trickle charging (up to 2.8 kW)

    LEVEL 2

    Single to three phase EV charger which requires professional installation. Power ranges from 7 to 22 kW.

    DUAL LEVEL CHARGE CORD

    sSwitch between level 1 (up to 2.8 kW) and level 2 (up to 7 kW) charging. Requires professional installation of a single phase (3-pin) industrial plug.

    Precautions: When using the Dual Level Charge Cord with a Level 1 socket, avoid plugging into any power extensions as they may cause a fire hazard and risk to your home and vehicle. Plug directly into a level 1 electrical socket for more safer use (provided the socket is not worn out or damaged).

    PREPARING YOUR HOME
    FOR EV CHARGING

    Review the EV101 Charging Top Tips

    It is important to check that your selected charger is approved for use by the local authorities.

    UNDERSTANDING CHARGING OPTIONS FOR YOUR HOME

    If you reside in a villa / townhouse:

    Check with your compound management and/or landlord to ensure that you have obtained the necessary approvals before installing a charger.

    If you reside in a villa / townhouse:

    Locate the load schedule, which is usually placed within your home distribution board. The load schedule is important for the installer during your home inspection visit to analyze the distribution of power in your home.

    If you reside in an apartment:

    Check with your property management and/or landlord to ensure that you have obtained the necessary approvals before installing a charger.

    SCHEDULING YOUR HOME INSPECTION

    Check with your compound management and/or landlord to ensure that you have obtained the necessary approvals before installing a charger.

    Locate the load schedule, which is usually placed within your home distribution board. The load schedule is important for the installer during your home inspection visit to analyze the distribution of power in your home.

    Check with your property management and/or landlord to ensure that you have obtained the necessary approvals before installing a charger.

    Precautions:Uncertified installers may not be familiar with the charger and might use improper wiring connections which could lead to fires or damage to your home. Refer to your local dealer for the available certified home charger installation options.

    SCHEDULING YOUR HOME CHARGER INSTALLATION

    Contact us to schedule a site visit from one of our recommended charger installers.

    It is important to discuss the overall layout and design of your home charger setup with the charger installer during the home inspection visit. This includes the location and position of the charger, type and color of trunking to be used, external or internal cabling, and any other design elements.

    Using a certified installer or compound engineer, check if your residence can support a 7kW, 11kW, or 22kW charger depending on your home’s available power capacity.

    Precautions:General Motors and Al Ghandi Auto are not responsible or liable for any direct or indirect damages, injuries, losses, or consequential damages relating to the Electric Vehicle charger product, its installation, use, or misuse.

    YOUR 7-STEP
    HOME CHARGER INSTALLATION JOURNEY

    Review the Home Charger Installation Guidelines for your initial understanding of the installation process and government requirements.

    Contact us to assist you in scheduling your free home inspection visit.

    The charger installer partner will then contact you to confirm your preferred home inspection date/time.

    (Recommendation: Make sure to discuss your desired charger installation location and setup with the installer during their visit.)

    After your home inspection, you will receive a detailed installation quotation from the installer.

    You can now book/pre-book your electric vehicle with us.

    Once your electric vehicle booking is confirmed, you can contact the home charger installer and accept the provided quotation and simultaneously schedule your home charger installation date.

    (Recommendation: To schedule installation either on the same day or just after delivery of your electric vehicle)

    Upon installation, the installer will provide you with training on how to utilize the charger, its associated app and account setup, and assist you in linking

    Customer EV Safety Training.

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