Al Ghandi Automotive Group is dedicated to providing automotive products that combine quality performance with value pricing. The merger of National Auto, Al Ghandi Auto and Saeed Mohammed Al Ghandi & Sons into the singular Al Ghandi Automotive Group was done with the sole objective of unifying the collective strength of three sub-companies to create a powerful automotive conglomerate that will surpass all competitors and break new ground in the automotive industry of the entire region.
"To satisfy
the customer, you first have to understand their needs”
This is the underlying principle
that drives all Al Ghandi endeavours. In this age of razor sharp competition,
all industries are rightly outlining a customer-centric business strategy.
The automotive industry is no exception and as such has always been a
consumer driven market. At Al Ghandi Automotive Group, we place the customer
at the focal point of our approach.
What sets us apart from
the competition is that in our organisation, people are committed to maintain
a close personal relationship with their customers and helping them to
improve their lives. We are dedicated to ensuring total client satisfaction
by delivering excellence, superior quality and value in everything we
do.
Al
Ghandi Automotive Group Success
The Al Ghandi Automotive Group comprises of the following companies:
The Al Ghandi organisation, with its diversified interests, first gained entry into the passenger car market with the establishment of Al Ghandi Auto in 1965. They acquired the exclusive agency for Fiat and Lancia cars in Dubai and Northern Emirates. An all purpose showroom was built with Fiat's requirements in mind. This was later complimented by a full-fledged workshop and spare parts facility under the same roof.
Al Ghandi Auto's network effectively covers all the major areas in Dubai and the Northern Emirates where it shares outlets with National Auto in Sharjah, Fujairah, Ras Al Khaimah and Ras Al Khoor. The combined strength of these operations once again confirms the Al Ghandi commitment to providing a first class quality sales and after sales service.
National Auto was established in 1989 to develop the prestigious General Motors' automobile franchise for Dubai and Northern Emirates. National Auto initially started by marketing GMC light and medium duty recreational and commercial vehicles. In addition to the GM range, National Auto is also the sole distributor in the U.A.E. for Proton's impressive range of passenger cars and also the distributor of the SsangYong range of 4 x 4 sports utility vehicles and executive passenger cars and limousines. With a strong emphasis on customer service and after sale support, National Auto’s dominance in the competitive United Arab Emirates automobile industry comes as no surprise.
The
National Auto Advantage
Certified Cars
Scheme, goes beyond just
offering pre-owned vehicles that look, feel and perform like brand "new".
Our loyal, value-conscious buyers are rewarded with a sense of security...
the Advantage Program benefits. Unparalleled customer support service
that's available before, during and after the sale and set in a friendly
and inviting car-shopping environment. For more information sales@alghandi.com
Saeed Mohammed Al-Ghandi &Sons
Over the past 25 years, Saeed Mohammed Al Ghandi & Sons (SMAG), an ISO 9001:2000 certified company, has provided a wide range of world class quality vehicles, equipment and allied services. SMAG & Sons are the Iveco Commercial Vehicle distributor for Dubai and Northern Emirates and in addition they are the UAE sole distributor of Hitachi Construction Equipment and Kohler Industrial & Marine Generator sets.
With offices in Dubai and other Emirates, they attribute their growth and success to the comprehensive after-sales service provided by full-fledged workshops and spare-parts facilities. These facilities are equipped with technologically advanced equipment that caters to the most stringent demands of customers throughout the U.A.E.
latest addition to an already impressive array of Automotive Products & Services is their new state of the art Vehicle Testing Station (VTS), located at Ras Al Khor, the Al Ghandi VTS, in addition to full test facilities for passenger cars, light and heavy commercial vehicles also provides the full compliment of services such as new vehicle registrations, re-registration, insurance, traffic fines payments and mulkiya printing. In addition, the Al Ghandi VTS provides its customers with specialised service bays, such as quick lube, tyres, wheel alignment & balancing all using the most modern equipment and supported by "global" brands… more
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Al Ghandi Automotive Group Success
Another contributing factor to our success and growth has been the investment in a group of highly skilled and dedicated men and women that provide the important personal touch in every aspect of the business. These people are constantly trained and upgraded in their knowledge and skills in order to provide customers with the highest level of service. Competitive pricing and uncompromising quality have earned the Al Ghandi Automotive Group a long and valued list of satisfied customers.
The organisational setup in the Al Ghandi Automotive Group has been re-engineered to give maximum empowerment and authority to the business channel managers and to ensure prompt reaction to customer needs. This de-centralised approach reduces overheads, bureaucracy and speeds up the ability of frontline staff to solve any customer query or problem without the need for lengthy procedures and approval.
With our focus clearly on Customer Relationship Management (CRM), we are able to anticipate and analyse our customers’ requirements through well-structured and dedicated teams within our business channels. These channels will be able to identify opportunities, evaluate options and make business decisions to maximise business prospects, including cross selling, throughout the organisation.
We always strive to supply the consumer
with exact requirements, we also conduct periodic market evaluations to
identify new product opportunities. By doing so, we hope to maintain our
achievements in providing quality products and services to the areas of
need. This will ensure our continued success in a market strongly driven
by consumer demand.
The Al Ghandi Automotive Group is dedicated to providing automotive products
that combine quality performance with value pricing. We believe that an
effective way to improve our performance is to constantly search and bring
about new ways to build stronger bonds with our employees.
We are dedicated to total client satisfaction. We deliver excellence, superior quality and value in everything we do. We assume responsibility as a corporate citizen and support cultural and charitable causes and organisations.